Issue Summary: Department Mapping Process creating duplicate accounts in different departments
Description:
This issue seems to be happening for a couple of the upload/connectors/operators where the department is created and set by me rather than the incoming datafile. The system is putting an account in a specific department, but when I try to change the department, a new account is automatically generated to the original department, creating a duplicate account. Below is an example;
Account: 918 – Recruiting-Sales
Unit: 24, 127, 70, 122, 78, 29, 63, 31
There are 14 accounts in the account table for this but they show up in different departments.
ID383358 and 383405 are examples of ones that are duplicative or conflicting. They are both for Unit 78, but in different deparmtnets. There should only be one account 918 and I’d like it to be in Department MCKHB1300 – Sales and Marketing (McKibbon).
I’m not sure if these issues are just happening with the HBIS standard connector or other connectors. I’m just seeing the result at the account table and output level).
Issue Status: Issue Solved
Urgency: (1) High
Ticket Number: CAS-386167-D5W7W0
Email: dwallace@hotelbisolutions.com
Created Date: March 16, 2022
Last Updated: April 20, 2022
Resolution Note: