Support Ticket List

Issue Summary: Starwood Davidson Profitsword connector files loaded, but missing some records/new accounts
Description:

The below files loaded, but there are fewer records in the output than the file process log. I think some records/new accounts are missing. Please reprocess to ensure all are added. If we need to pause processing so I can map the new accounts that’s fine, just let me know.

Starwood Westin SFO Davidson PL Profitsword Actual 2022-08.csv
Starwood Sheraton Memphis Davidson PL Profitsword Actual 2022-08.csv
Starwood Sheraton Columbus Davidson PL Profitsword Actual 2022-08.csv
Starwood LMD ATL Davidson PL Profitsword Actual 2022-08.csv
Starwood ES Nashville Davidson PL Profitsword Actual 2022-08.csv
Starwood DoubleTree Columbus Davidson PL Profitsword Actual 2022-08.csv
Starwood aLoft SFO Davidson PL Profitsword Actual 2022-08.csv

Issue Status: Issue Solved
Urgency: (1) High
Ticket Number: CAS-387688-Y5F3B2
Email: dwallace@hotelbisolutions.com
Created Date: September 15, 2022
Last Updated: September 16, 2022
Resolution Note: