Support Ticket List

Issue Summary: Gencom Benchmark datafiles processed, but missing records
Description:

Please review/reprocess the below datafiles so all records/new accounts are showing up. At least some of the missing accounts are in the account table already, but the records aren’t showing up in excel, so I think it’s the department mapping process needs to be rerun.

Gencom GPR Benchmark Actual 2022-09.csv
Gencom BCR Benchmark Actual 2022-09.csv
Gencom GPR Benchmark Budget 2022-ALL.csv
Gencom BCR Benchmark Budget 2022-ALL.csv
Gencom GPR Benchmark Actual 2020-12.csv

Issue Status: Issue Solved
Urgency: (1) High
Ticket Number: CAS-387999-W9C5X9
Email: dwallace@hotelbisolutions.com
Created Date: October 18, 2022
Last Updated: October 18, 2022
Resolution Note: