+ New Support Ticket

Ticket Number Issue Summary Feature Issue Status Email Urgency Desired Resolution Date Last Updated
CAS-389702-G9S8S8 STR-Cherre API missing most recent data Processing Issue In Progress dwallace@hotelbisolutions.com (1) High September 19, 2023 September 19, 2023
CAS-390126-F5D5T4 Make sure all operators on master COA have new accounts added to the master COA Processing Issue In Progress dwallace@hotelbisolutions.com (2) Normal January 22, 2024 January 20, 2024
CAS-390422-V7H8Z8 Operating Unit showing incorrect STR values – possible duplicate accounts/records Data Issue In Progress dwallace@hotelbisolutions.com (1) High April 1, 2024 March 31, 2024