+ New Support Ticket

Ticket Number Issue Summary Feature Issue Status Email Urgency Desired Resolution Date Last Updated
CAS-386416-Z5W0X6 New accounts not added to Demo hotels Processing Issue In Progress dwallace@hotelbisolutions.com (2) Normal April 20, 2022 April 16, 2022
CAS-387534-Z7J0Z0 Add LY Var for each Benchmark measure in the STR KPIs folder Other In Progress dwallace@hotelbisolutions.com (2) Normal September 9, 2022 August 26, 2022
CAS-387674-B1V6J2 Add New User Access In Progress teresa.rilk@quectel.com (1) High September 14, 2022 September 13, 2022
CAS-387680-F2L8Z8 Rosewood Connector Admin notification Other In Progress dwallace@hotelbisolutions.com (1) High September 14, 2022 September 13, 2022
CAS-387775-L9X0B1 Financial Measures for Proforma Financial Type Other In Progress dwallace@hotelbisolutions.com (2) Normal September 28, 2022 September 23, 2022
CAS-387776-G9R9Y8 Add Prelim 1 Budget Measures Other In Progress dwallace@hotelbisolutions.com (2) Normal October 5, 2022 September 23, 2022
CAS-387818-N2J4W3 Add YTD and ROY (Rest of Year) to Date dimension Other In Progress dwallace@hotelbisolutions.com (2) Normal October 5, 2022 September 30, 2022
CAS-387849-N9P0G2 Mission Hill LBA datafiles loaded and processed, but missing records Processing Issue In Progress dwallace@hotelbisolutions.com (2) Normal October 6, 2022 October 4, 2022
CAS-387853-C0Z2T2 FTVP dimension filter in the Summary Object doesn’t seem to be working Other In Progress dwallace@hotelbisolutions.com (2) Normal October 6, 2022 October 5, 2022