+ New Support Request
Ticket Number | Issue Summary | Feature | Issue Status | Urgency | Desired Resolution Date | Last Updated | |
---|---|---|---|---|---|---|---|
CAS-385686-H3B7S8 | Some Forecast revenue is missing | Data Issue | Issue Solved | pkonkel@actusdata.com | (3) Low | January 12, 2022 | February 24, 2022 |
CAS-385694-C4B0Q0 | Error: Connections Failed to Refresh – DW Quectel ODC | Access | Issue Solved | teresa.rilk@quectel.com | (1) High | February 27, 2022 | March 2, 2022 |
CAS-386857-F2T1S9 | Looks like Revenue is not updating | Data Issue | Issue Solved | teresa.rilk@quectel.com | (1) High | June 22, 2022 | June 22, 2022 |
CAS-386889-B5T4J0 | Deactivate three user accounts | Other | Issue Solved | teresa.rilk@quectel.com | (1) High | June 28, 2022 | June 28, 2022 |
CAS-386915-W7P1X9 | Actual Rebate Amount doubled for forecast FN-20220315725129 | Data Issue | Issue Solved | teresa.rilk@quectel.com | (1) High | July 7, 2022 | July 7, 2022 |
CAS-387367-N8S2W8 | Add New USers | Enhancement | Issue Solved | teresa.rilk@quectel.com | (2) Normal | August 14, 2022 | August 12, 2022 |
CAS-387553-H1C8F8 | Please resend welcome email to Flavia Embon | Access | Issue Solved | teresa.rilk@quectel.com | (1) High | August 30, 2022 | August 30, 2022 |
CAS-387675-S1B5R5 | Add New User | Access | Issue Solved | teresa.rilk@quectel.com | (1) High | September 14, 2022 | October 13, 2022 |
CAS-388859-R6F9G5 | Add New User | Enhancement | Issue Solved | fkonkel@actusdata.com | (2) Normal | March 15, 2023 | March 14, 2023 |
CAS-389117-Q8F1F5 | Remove User Alexander Pronin | Permissions Issue | Issue Solved | teresa.rilk@quectel.com | (1) High | April 26, 2023 | April 26, 2023 |
CAS-389116-D4N5Z2 | [RG3Meter] – Business Template not being delivered | Report Rendering | Issue Solved | teresa.rilk@quectel.com | (1) High | April 28, 2023 | April 26, 2023 |
CAS-389145-B8P3T0 | Change permissions for Ursula Burrell | Permissions Issue | Issue Solved | fkonkel@actusdata.com | (1) High | May 10, 2023 | May 8, 2023 |
CAS-389153-D4R7N2 | Add/Change Eric Roberts user to ikotek | Permissions Issue | Issue Solved | teresa.rilk@quectel.com | (1) High | May 10, 2023 | May 11, 2023 |